Minimize unnecessary waiting time and spend more time speaking to your contacts. Whether you’re using your mobile, landline or desk phone, with Predictive Dialer™ you can make a significantly higher number of calls per hour. Making calls on the go? Not a problem. Whether you’re at work, travelling, or at home, our solution is designed to work wherever you are, whenever is most convenient.
Access your dialing platform on any device, anywhere in the world. Our cloud-based software allows you to access your auto-dialing platform and makes calls from any location
Whether you use your mobile, landline, desktop, or VoIP phone, Predictive Dialer™ allows you to make direct calls using your device of choice.
Relying on advanced data analytics, our solution tells you the best times to place calls, based on when your contacts are most likely to answer. Track calls across your business by metrics such as time of day, location, lead quality, and employee performance.
All users can use up to 10 chosen local numbers at no cost
Purchase as many vanity and 855 area code toll-free numbers as you like through your Predictive Dialer™ portal
Create rules for unlimited extensions and call routing amongst your users and departments
Add a personal touch with custom voicemail greetings for each one of your extensions
Reduce the amount of time spent listening to messages with the option to transcribe all of your voicemails to your email inbox
Instantaneous visual aids provide context for every call, allowing users to see complete contact details and interaction history with every call they make
Organize your leads based on criteria of your choice with our lead segmentation functionality
Simultaneous call handling lets you immediately forward on calls to the next available agent.
No time for a call? Send, forward and auto-respond to SMS text messages. Create and send mass text blasts to dedicated opt in lists.
Caller busy? Save valuable time by leaving a voicemail and beginning the next call simultaneously
Analysing the data of all communications and usage allows you to make more strategic business decisions
Track all of your inbound calls by location, source, and timeframe, allowing you to identify and act on trends
Prioritize your most important sales prospects with Predictive Dialer™’s lead scoring feature
Customize each user’s individual access rights to specific features of the software
Need to call b2b contacts, switch to Auto Dialing mode slowing down outbound calls from triple to single.
Track your call abandonment rates and play a custom message when calls are abandoned
Predictive Dialer™ offers integration with a variety of other third-party services and applications such as Zapier
Need to integrate Predictive Dialer™ into another business application? Our Open API makes this possible
In the real estate industry, it is crucial to make vast quantities of outbound calls. Predictive Dialer™ makes this easy and efficient, saving you valuable time. Follow up with leads and make cold calls to new prospects from your own mobile phone, and make triple the number of calls you would usually make.
Just because you’re a small business that doesn’t mean you can’t enjoy all the benefits of an enterprise-level technology. No matter what size your operation, Predictive Dialer™ can be scaled to meet your specific requirements. And unlike most other auto dialing technologies, there is no minimum number of users required to use it. You can start making calls right away with only one single user.
Most call centers and sales operations are high turnover environments. Employees quickly come and go, so you need a solution that can make the onboarding and training processes as efficient as possible. Predictive Dialer™ makes this easy, with fully interactive and simple walkthroughs and training guides that are designed to get new users up and running right away. It is a flexible solution, enabling you to easily transfer licenses from one user to another with no cost. As your number of employees changes, Predictive Dialer™ will scale up and down to meet the current staffing requirements of your organization at that time.
Predictive Dialer™ is an ideal solution for use in high-security work environments such as prison call centers. We can provide you with the exact levels of security that you require, with no additional technology required. All you need is your phone to operate the solution. Users will be provided with a phone that is locked in to one external phone number, and they will need to enter their own unique access pin to start making calls. Once they are in the system they can start auto dialing whichever contacts you have given them access to. Depending on your levels of security, you can also give users the option to use a desktop computer display which brings up the contact details of each person they call, allowing them to update their records as they speak.
Businesses are increasingly moving towards flexible working, and many employees across all industries are able to work from anywhere in the world that they choose. Predictive Dialer™ is a forward-thinking solution that is perfect for employees who are on the go. Whether you’re in the car, on the train, or in a coffee shop, make the most of your spare time by dialing in and making some calls. Unlike many of our competitors, we don’t want to restrict you to sitting in front of a desktop computer, and we know that many of the best sales happen on the move. Our versatile solution gives you the option to dial in, record your call outcomes and track your analytics on any device you choose, from any location.
If you have a moving workforce not confined to a desk, such as field sales agents or car dealers, then you need a solution that can help them follow up leads right away and nurture them on the go. Predictive Dialer™ allows sales individuals to do everything they need from their own personal mobile phone. From segmenting and scoring leads to auto-dialing contacts and call tracking, your employees can do it all without you having to worry about their performance. The solution provides full reports on each user’s activity, so you can track their activity and hold them accountable for their outcomes.
If you have a workforce that operates remotely or from home, it can be hard to ensure their productivity levels and hold them accountable for their work. With Predictive Dialer™, you can track the performance of all employees no matter where they are in the world. Remote working isn’t a barrier to making calls, and no additional technology is required for home workers to use Predictive Dialer™. It will work on any mobile, VoIP or landline phone that an employee chooses to use. Hands-on management isn’t necessary, as the solution comes with easy-to-use interactive walkthroughs and guidance, allowing employees to be fully onboarded and trained on the system without even having to leave their home.
